Refund Policy
This policy explains how refund requests for SonoJS Pro subscriptions are handled.
1. Refund eligibility
SonoJS provides digital products and subscription-based access to React components and UI blocks.
We review refund requests individually. You may be eligible for a refund in situations such as:
- You paid successfully but Pro access was not activated.
- A technical issue prevents you from accessing the products you purchased and we cannot resolve it.
- You were charged incorrectly or more than once.
- The product was materially different from what was described.
A change of mind alone does not guarantee a refund.
2. How to request a refund
To request a refund, email:
Include:
- The email address associated with your account.
- Your approximate purchase date.
- A brief explanation of the issue.
We will review your request and respond as soon as reasonably possible.
3. Refund processing
Approved refunds are returned through the original payment method where possible. Processing times depend on your payment provider and bank.
If a refund is issued, access to the refunded Pro subscription will be revoked.
4. Your legal rights
This policy does not affect any cancellation, withdrawal, refund, or consumer rights you may have under the laws applicable to your purchase.
Where applicable law provides additional rights for digital content or services, those rights take precedence over this policy.
5. Contact
For refund questions, email:
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