FAQ

Frequently Asked Questions

Quick answers about shipping, payments, and support so you can order with confidence.

How long does it take to ship my order?

Orders are usually shipped within 1–2 business days after you place them. You will receive a tracking link by email once the package is on its way.

What payment methods do you accept?

We accept major credit and debit cards, including Visa and Mastercard. Company invoices are available on business plans.

What shipping options do you have?

Domestic orders ship via standard and express carriers. International rates and timelines are shown at checkout before you pay.

Can I change or cancel my order?

Yes, if the order has not shipped yet. Open Orders in your account and choose Change or Cancel, or contact support with your order number.

Do you ship internationally?

We ship to most countries. Duties and taxes may apply depending on your destination and are calculated when available at checkout.

How do I track my package?

Use the tracking link in your shipping confirmation email, or open the order details page in your account for live status updates.